Trained Dementia Caregivers and Nurses

Who takes care of your loved one matters. Discover how we go above and beyond state requirements…exceeding expectations.

Taking the Easy Road Isn’t an Option

When it comes to your loved one’s care, taking the easy road isn’t an option.

That’s why, at The Grove, we don’t choose what’s convenient—we choose what’s right for Mom or Dad.

Instead of meeting the minimum of state training requirements or following your typical care model, we took a different approach.  

Our dementia caregivers back their knowledge of loved ones’ stories with specialized training.

The ultimate goal?

When Mom or Dad experiences dementia-related symptoms, we’re here to anticipate what triggers anxiety or agitation—redirecting your loved one’s attention and creating soothing, positive experiences.

How We Select and Train Our Dementia Caregivers

It takes someone special to help Mom or Dad navigate memory loss challenges.   

At The Grove, we interview dementia caregivers and nurses with situational questions. That’s because we want to see how a candidate will treat your family member or other residents in the future. At The Grove Toledo, we even conduct job previews, having a potential team member job shadow one of our dementia caregivers.

Once we decide to select a team member, he or she must complete 40 hours of onboarding, dementia training, interviewing, and more. This includes…

  • Completing CARES® online dementia training. Endorsed by the Alzheimer’s Association, these online training modules help our team members understand evidence-based, person-centered care.
  • Taking the essentiALZ® online certification exam. All team members take this certification test offered by the Alzheimer’s Association. 
  • Interviewing residents. Alzheimer’s training is important…but so is hands-on training in person-centered care. When a new team member comes on board, he or she will take the time to get acquainted with Mom or Dad and his or her life story

Keeping Our Mission on Track

Ensuring your loved one receives quality care—for the long haul—is important as you’re weighing your memory care options.  

At The Grove, we regularly self-audit our efforts to stay on track and fulfill our mission.

Each month, The Grove conducts a quality review of our neighborhoods—inspecting everything from cleanliness to team member engagement. We also host a quarterly quality of life review, which helps us identify residents who need some extra TLC.

The Grove’s Roots Run Deep

When it comes to caring for seniors, The Grove builds on the 30-year tradition of Oakleaf Village, our sister community. Combine The Grove’s high staff-to-resident ratio with a track record of low turnover, and you can expect personalized care from familiar faces. Every day.

5x More Training for Our Dementia Caregivers

Training doesn’t stop with our initial orientation.

Our dementia caregivers receive a minimum of 40 hours of training annually from a NCCDP Certified Dementia Practitioner®  who’s also a Certified Alzheimer’s Disease and Dementia Care Trainer®. That’s five times more than the state requires.

In addition to professional training, The Grove staff completes ongoing classroom and online training through Wallick University, our parent company’s in-house development center.